UK Customs Clearance - 2 people speaking to each other and looking at customs documents

UK Customs Clearance

ACC Worldwide provides reliable UK customs clearance services, handling import and export declarations accurately and compliantly. We help businesses move goods smoothly, assisting HMRC. Reducing delays, risk, and administrative burden to keep supply chains moving.

Expert Import & Export Customs Support

At ACC Worldwide, we provide professional UK customs clearance services for importers and exporters moving goods to and from the United Kingdom.

Whether you are shipping by sea, air, road or courier, our experienced customs team ensures your declarations are completed accurately, compliantly, and without unnecessary delays, helping your cargo move smoothly through HMRC controls.

We support UK-based and international traders across a wide range of industries, from one-off shipments to high-volume, repeat movements.

Our UK Customs Clearance Services

We provide end-to-end customs support, including:

  • Import and export customs declarations (UK)
  • CDS (Customs Declaration Service replacement to CHIEF)
  • Customs clearance for air, sea, road, and courier shipments
  • Commodity code guidance
  • Customs valuation support
  • Origin declarations and preference claims
  • Duty and Import VAT management
  • Liaison with HMRC on queries or inspections
  • Compliance-focused customs advisory support

Our approach combines technical accuracy, commercial awareness, and clear communication, so you always know where your shipment stands.

Who Pays Customs Duty and Import VAT

The importer or exporter is responsible for payment of:

  • Customs duty
  • Import VAT
  • Excise duty (where applicable)

Where agreed, ACC Shipping Limited can arrange payment to HMRC using our deferment account or another approved method, and then invoice you accordingly.

Why Choose ACC Worldwide for Customs Clearance?

  • UK-based customs expertise
  • Strong compliance and audit-ready processes
  • Clear explanations with no jargon overload
  • Integrated with your freight movements
  • Suitable for SMEs through to established traders
  • Support for both UK and international clients

We don’t just submit entries, we help you understand your customs position and reduce risk.

Need Help With UK Customs?

If you’re unsure whether Direct Representation is right for your business, or you need support with UK customs clearance, our team is happy to advise.

Contact ACC Worldwide today to discuss your shipment, compliance requirements, or ongoing customs support.

Direct Representation
UK Customs Overview

When importing or exporting goods to or from the UK, customs declarations must be submitted to HMRC. Many businesses appoint a customs agent to complete these declarations on their behalf.

One of the most common ways we act for clients is under Direct Representation.

What is Direct Representation?

Direct Representation means that ACC Shipping Limited submits customs declarations in the name of and on behalf of the importer or exporter.

In simple terms:

  • We prepare and submit the customs entry
  • HMRC treats the importer/exporter as the declarant
  • The importer/exporter remains responsible for the information provided

This is the standard arrangement for most compliant UK traders.

Why do you need to sign a Direct Representation letter?

HMRC requires customs agents to have clear written authority before submitting declarations on behalf of a trader.

A signed Direct Representation authorisation:

  • Confirms we have permission to act for you
  • Confirms the importer/exporter details
  • Confirms the EORI numbers being used
  • Supports compliance with UK customs regulations and AEO standards

Without written authority, customs declarations cannot be legally submitted.

Who is responsible for the information on the declaration?

Under Direct Representation, the importer or exporter is responsible for ensuring that all information supplied is accurate, including (but not limited to):

  • Commodity codes
  • Customs value and invoice amounts
  • Incoterms® (e.g. FOB, CFR, CIF)
  • Country of origin
  • Licences or permits
  • Any applicable restrictions or prohibitions

We apply due diligence, sense-checking, and provide guidance where needed, but the trader must ultimately confirm the accuracy of the details.

Get a quotation

We'll provide advice and fast-turnaround quotations for all your needs.

Sea Freight

Reliable, cost effective, connected global sea freight management solutions from ACC Worldwide. ACC Worldwide manages a complete supply chain solution for more streamlined sea freight forwarding and global transportation services.

Road Freight

ACC Worldwide offer a transparent, accountable and reliable service for all your road freight needs. From depot to the final destination. ACC Worldwide collects and delivers a wide range of consignments throughout the UK and Europe.

Rail Freight

Our intermodal rail freight delivery solution offers a range of value-led benefits: Lower logistical costs compared to air freight, faster delivery compared to sea freight.

Cargo Insurance

ACC Worldwide partners with leading specialist cargo insurance brokers, bringing a range of benefits. Import, export, storage, and distribution risks can be folded into single ‘stock throughput’ policies – minimising risk and maximising value for money.

Couriers

From documents to 70kg packages, ACC account holders benefit from managed worldwide courier services. We create air waybills that you assign a reference to. E.g. PO Number, bill of lading number or customer name.

Specialist Freight

We know that specialist freight must be individually prepared to the optimum size and specifications required. Totally protected and cared for, ACC Worldwide is ready to deliver on your promises, offering specialist customs cases for your goods.

Excess Baggage

Whether for immediate dispatch or collect and hold for later movement, you will find the savings immense with our excess baggage. Ideal for overseas students on low budgets or Worldwide travellers who may require their baggage to catch up with them once they have settled somewhere overseas.

UK Customs Clearance

We provide reliable UK customs clearance services, handling import and export declarations accurately and compliantly. We help businesses move goods smoothly, assisting HMRC. Reducing delays, risk, and administrative burden to keep supply chains moving.

Air Freight

Through our hand-picked network of trusted overseas air freight partners, our air operation at Heathrow provides efficient, reliable, timely and cost-effective worldwide import and export services to and from any U.K. airport.